SHIPPING POLICY

Thank you for choosing Maunex LLC! We are committed to providing you with safe and efficient delivery services. Please carefully read our shipping policy outlined below before placing your order.

I. Delivery Area
We currently support delivery within the United States only.
We do not currently offer international shipping or cross-border delivery services.
Please ensure that the shipping address you provide is a valid U.S. address.

II. Order Processing Time
All orders will be processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a shipping confirmation email.
Please note that during peak periods (such as promotional events or holidays), order processing times may be slightly longer; we appreciate your understanding.

III. Delivery Time
Standard Delivery Time: 3–7 business days.
Deliveries to remote areas or under special circumstances may take longer.
Actual delivery times depend on the logistics service provider and the destination address.

IV. Shipping Carriers
We partner with the following major logistics providers to ensure the safe delivery of your orders:
United States Postal Service (USPS)
UPS (United Parcel Service)
FedEx
The specific carrier will be automatically selected based on the order address, package dimensions, and delivery efficiency.

V. Shipping Fees
Shipping fees will be automatically calculated on the checkout page based on the order total, weight, and delivery address.

VI. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can track the delivery progress on the respective carrier’s official website.
If you do not receive this information, please check your spam folder or contact our customer service team.

VII. Delivery Issues
Please contact us immediately if you encounter any of the following situations:
Tracking information has not been updated for an extended period.
The package is marked as “Delivered” but has not been received.
The items were damaged during transit.
We will assist you in communicating with the carrier and provide a resolution.

VIII. Address and Delivery Responsibility
Please ensure that the shipping address you provide is accurate and complete.
Customers are responsible for any failed deliveries or delays resulting from incorrect or incomplete address information.
If a package is returned to us due to a failure to sign for the delivery, you may be required to pay additional shipping fees for re-shipment.

IX. Split Shipments
In certain instances (e.g., orders containing multiple items or items stored at different warehouse locations), your order may be shipped in multiple packages; you will receive separate tracking information for each package.

X. Important Notice
Maunex LLC provides sales and delivery services exclusively to customers located within the United States. All delivery times are estimated and may be subject to delays due to weather, holidays, or other force majeure factors.

We will continue to optimize our logistics experience to ensure that every order is delivered safely and on time. Thank you for your trust and support!